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Scammers are trying to exploit the name change at MobilePay

DR-Inland in Denmark

Tuesday, November 03, 2026 • 8:44 AM UTC - in Denmark

Scammers are trying to exploit the name change at MobilePay

Police are warning Danes to beware of fake messages in circulation.

The MobilePay app has changed its logo. (Photo: © Liselotte Sabroe, Ritzau Scanpix) 28 minutes ago

In recent days, several Danes have received emails or text messages from senders claiming to be from MobilePay.

But the messages are fake and attempts at fraud, warns South and Southern Jutland Police in a post on Facebook.

- Right now, most people have heard or seen that MobilePay will soon change its name. The scammers have heard that too – and are exploiting that MobilePay is on many people's minds, the police write on Facebook.

South and Southern Jutland Police have shared this example of an email where scammers pretend to be from MobilePay. But the message is fake. Also read: MobilePay changes name (https://www.dr.dk/nyheder/indland/mobilepay-skifter-navn)

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Do not click on links

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In connection with MobilePay changing its name, scammers are exploiting the name change to try to lure information from people by pretending that a security update for MobilePay is needed.

But as with other messages containing suspicious links, you should refrain from clicking and also not provide personal information.

The company behind the real MobilePay informs Ekstra Bladet (https://ekstrabladet.dk/forbrug/Teknologi/mobilepay-slaar-svindel-alarm-udnytter-navneskift/11336656) that the name change does not entail any security updates for users.

- On January 12, MobilePay changes its name to Vipps – but users absolutely do not need to do anything in that connection. It is only the name that changes, but the app is the same, and users do not need to update their information or download a different app. If you receive a message asking you to do that, it is fake, it says.

Also read: MobilePay launches feature to document age (https://www.dr.dk/nyheder/indland/mobilepay-lancerer-funktion-til-dokumentere-alder)

The police offer advice to citizens to prevent them from falling for the scammers' tricks.

- If the sender writes that it needs to be done quickly, it is often an attempt at fraud. Especially if the sender asks you to enter personal information.

- Go directly to the sender's site yourself, so you avoid clicking on a link to a fake website, it says.

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Warning: This article was translated by a Large Language Model, in case of doubt, you can always visit the original source.