After the cash reveal, several customers have received money back from a car dealer in North Jutland.

More customers who feel they were misled by the car dealer Autotorvet in the northern Jutland town of Vodskov can now look forward to getting their money back.

DR’s consumer program *Kontant* revealed last year that the used car dealer had repeatedly sold cars disguised as brokerage sales.

> "It is in the interest of both our members and everyone else that transactions are conducted properly. We have negotiated some good discounts for our members."

According to Christian Boddum Hjortshøj, FDM’s legal advisor, customers have received refunds ranging from around 5,000 to 17,000 Danish kroner.

> "If, as a customer, you bought a mechanical warranty because you were given incorrect information, you should also get your money back later," he says.

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**“If you bought a car from Autotorvet, check the paperwork”**

In total, FDM has filed claims against Autotorvet on behalf of more than 50 members.

And Christian Boddum Hjortshøj has an appeal:

> "If you bought a car from Autotorvet, check the paperwork to see if you were informed that it was a brokerage agreement.

>

> And if you paid for insurance coverage that you probably shouldn’t have, get in touch with us."

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**Understanding brokerage sales**

Brokerage sales are used by dealers who facilitate contact between the car’s owner and buyer and handle the practical aspects of the transaction—similar to a real estate agent selling a house.

The car dealer (the broker) acts on behalf of and at the expense of the seller, and therefore has no liability for complaints.

In brokerage sales, the name of the private car owner must always appear on the final sales receipt.

It is the private owner who sells the car and is also responsible for any defects in it.

If this is not the case, it is not a brokerage sale, and you should complain to the dealer.

Source: FDM

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**Autotorvet confirms constructive dialogue with FDM**

DR has attempted to obtain a comment from Autotorvet, which has not yet responded to the inquiries.

However, Autotorvet states in a written response to FDM:

> "Autotorvet can confirm that over the past few months, there has been a constructive dialogue between FDM and Autotorvet’s legal counsel regarding a number of cases, and that this constructive dialogue has led Autotorvet to conduct a specific assessment in each case of whether the claims raised by FDM on behalf of its members are justified."

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