Personnel at the Storebelt received death threats during the Nets outage.

A breakdown in Nets' system on Saturday caused problems with payments, particularly on the Storebelt Bridge, where chaos ensued.

The staff at the payment facility received death threats, which were reported by South Zealand and Lolland-Falster Police on social media X.

- Death threats against staff and unnecessary use of the horn do not help in solving the problem. We understand the frustrations, but the behavior is not acceptable. Fortunately, only a few drivers are behaving this way, but it is not acceptable, it was heard.

The cause was that drivers without a vignette or toll payment, could not cross the bridge, according to Sund & Bælt.

This created traffic jams in both directions, wrote the Transport Authority.

Shortly after, it was reported by South Zealand and Lolland-Falster Police that some drivers had also committed vandalism against some of the barriers on the spot.

- This is not okay, it was heard.

Also, Tivoli in Copenhagen felt the consequences of the breakdown and suffered an economic loss as a result of guests not being able to use their credit cards.

This is stated in a press release from Tivoli.

- It is difficult to calculate the total economic loss precisely, but it is clear that the amusement park lost direct sales, especially in the form of spontaneous purchases in bars and restaurants, it sounds.

Saturday evening, Tivoli held a concert with Tom Jones, and that the guests could not pay, was a big inconvenience for the guests, it sounds.

Tivoli's director, Susanne Mørch Koch, sees a need for a more coordinated and transparent communication to businesses and citizens when such breakdowns occur, she says in the press release.

- Technical failures can occur, but when such an important infrastructure fails, there should be a stronger structure for handling and information. This applies both to breakdowns, but also in the case of potential targeted disruptions. Saturday evening showed that there we need to strengthen ourselves, she says.

The cause of the breakdown is still not found. Nets' press chief, Søren Winge, has assessed that the breakdown began at 19.30 and lasted for about three hours.

The problems affected all types of cards. In some cases, it was possible to pay with either a credit card or a credit card.

In the Nordic region, at least Norway, Sweden and Iceland were also affected by the breakdown, has Søren Winge told TV 2.

Nets is working to find the cause, it was heard from Søren Winge around 23.00.

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